Effective Date: 3/1/2025
Go Mingle (“Go Mingle,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including our website, mobile application, and events. By using Go Mingle, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information:
We collect personal information you provide during registration, application, and service use, including:
Name, date of birth, and contact details (email, phone number).
Address and location data.
Identification details for verification purposes (e.g., government-issued ID).
Payment information for membership and event fees.
1.2 Background Check Information:
We may collect information related to criminal background checks as part of the membership application process.
1.3 Profile and Preferences Information:
To create personalized matches and improve our services, we collect:
Preferences and relationship goals (e.g., ideal partner traits, values, interests).
Personal details shared during consultations, such as hobbies, lifestyle, and communication preferences.
1.4 Match Feedback:
After dates or events, we may request feedback about your experiences to refine future matches.
Feedback is used exclusively by Go Mingle matchmakers to improve compatibility in future searches and ensure better alignment with your preferences.
1.5 Technical Data:
We collect information about your interactions with our website, such as:
IP address and browser type.
Device information and operating system.
Usage activity, including pages visited and time spent on our site.
2. How We Use Your Information
We use your personal information for the following purposes:
To verify your identity and process your membership application.
To conduct background checks for security purposes.
To create and refine your dating profile and preferences.
To match you with other members based on your criteria and compatibility.
To facilitate participation in events and services.
To process payments and communicate about your membership and events.
To improve our website, services, and user experience.
To comply with legal obligations and protect our rights.
3. Sharing Your Information
3.1 We do not sell your personal information to third parties. We may share your information with:
Service Providers: Trusted third parties that assist us in providing, improving, and promoting our services (e.g., payment processors, analytics providers).
Legal Requirements: If required by law, court order, or government regulation, we may disclose personal information to comply with legal obligations or respond to lawful requests.
You may also opt out of sharing your data with third-party service providers (except where essential to provide our services) by contacting us at hello@gomingle.io
3.2 Service Providers:
When essential, we share your information with trusted third-party vendors for:
Background checks.
Payment processing.
Event organization.
3.3 Matchmaking Feedback and Confidentiality:
Feedback provided by you or your match will remain confidential and is only accessible by Go Mingle matchmakers.
Match feedback will never be shared with other members or third parties without your explicit consent.
3.4 Legal Compliance:
We may share information with law enforcement or other entities to comply with legal obligations or enforce our terms.
3.5 No Sale of Data:
We do not sell or rent your personal information to third parties.
4. Match Feedback and Client Preferences
4.1 Collection and Use of Preferences:
During onboarding and throughout your membership, Go Mingle collects information about your dating preferences, relationship goals, and compatibility factors.
This information is used to personalize your experience and improve the accuracy of our matchmaking services.
4.2 Feedback on Matches:
Go Mingle may request feedback after a match, event, or date to better understand your experiences and refine future matches.
Feedback is used solely for internal purposes, such as improving alignment with your preferences and enhancing matchmaking quality.
4.3 Confidentiality:
Match feedback and personal preferences are kept confidential and will not be disclosed to other members or third parties.
5. How We Protect Your Information
We implement robust security measures to protect your personal data, including:
Encryption of sensitive information during transmission and storage.
Restricted access to personal data to authorized personnel only.
Regular monitoring for potential vulnerabilities and threats.
While we strive to protect your data, no system is completely secure. By using our services, you acknowledge and accept the inherent risks associated with online data transmission.
6. Your Choices and Rights
6.1 Access and Update Information:
You can access and update your personal information by logging into your account or contacting us directly.
6.2 Opt-Out of Marketing Communications:
You can opt out of receiving promotional emails by clicking “unsubscribe” in the email or contacting us.
6.3 Request Data Deletion:
You can request the deletion of your personal information by contacting us. Note that we may retain certain data to comply with legal obligations. Please send an email to hello@gomingle.io to request deletion.
7. Data Retention
We retain your personal information as long as necessary to:
Provide our services.
Comply with legal and regulatory requirements.
Resolve disputes and enforce our agreements.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These include:
Essential Cookies: Necessary for site functionality.
Performance Cookies: To analyze and improve website performance.
Marketing Cookies: To deliver personalized advertisements.
You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Go Mingle may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you use.
10. Iowa-Specific Privacy Considerations
9.1 Data Privacy.
Go Mingle adheres to general privacy best practices and ensures compliance with applicable state and federal laws.
9.2 Marketing Communications in Iowa:
We comply with Iowa's consumer protection laws regarding email marketing and ensure all promotional communications are opt-in and include clear instructions to unsubscribe.
11. Children’s Privacy
Our services are not intended for individuals under 21 years of age. We do not knowingly collect information from individuals under this age limit.
12. International Users
If you access Go Mingle services from outside the United States, please note that your information will be processed and stored in the United States, where privacy laws may differ from your jurisdiction.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Effective Date" above and, where required, seek your consent.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: hello@gomingle.io